Customer information
Frequently asked questions
Answers about payment, delivery, documentation and contact.
How can I pay?
Payment is Bitcoin only through BTCPay. Instructions appear on the BTCPay invoice. Check the amount and payment address there before paying. If you do not own Bitcoin yet, the Bitcoin payment page lists services where you can buy it, such as Paybis or Revolut.
Where do you deliver?
We ship domestically within Norway only. The shipping amount is shown before you continue to payment.
How do I request a COA?
Email norgespurepeps@pm.me with the product name and order number, if you have ordered. COAs can be requested by email.
How do I ask about an order?
Email norgespurepeps@pm.me and include your order number. Order enquiries are handled by email.
How do I book shipping?
You book and pay the parcel with Posten yourself, before you complete your purchase: choose Norgespakke™ Small, enter a sender of your choice, choose to drop off at a Posten location yourself, and enter your own name and address as recipient. Note down the code you receive and enter it in the order notes field at checkout. The store does not provide tracking.
Where can I find more product information?
The product name, variant and price are shown on each product page. For additional information or a COA, send an email request.
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